Policies

Policies

Last updated: 08/10/2025

Welcome to Abbasi Pharmacy. We are committed to providing high-quality Ayurvedic medicines and ensuring a transparent shopping experience. The following policies govern your use of our website and services.

Privacy Policy

At Abbasi Pharmacy, we value your privacy and ensure your personal data is handled with care.

Information We Collect

• Name, contact number, and shipping address
• Payment details (processed securely via payment gateways)
• Browsing data to enhance user experience

How We Use Information

• To process and deliver your orders
• To communicate order updates or support
• To improve website services

Your data is protected using secure SSL encryption. We never sell or share your information with third parties except for order fulfillment.

Terms & Conditions

• This website is only for retail product selling. Reselling products purchased from this website is not allowed.
• All Ayurvedic medicines sold are for personal use only and must be used as directed.
• Prices are subject to change without notice.
• Orders are confirmed only after successful payment.
• We are not responsible for misuse or allergic reactions from improper usage.

Refund Policy

Refunds are available only in the following situations:

• Product is damaged or defective on arrival
• Wrong item received

Refund Process

1. Contact us within 48 hours of receiving your order at our contact details.
2. Provide clear photos of the issue.
3. Once verified, refunds will be initiated to your original payment method within 5–7 business days.

No refunds for opened, used, or partially consumed products or change-of-mind returns.

Return & Replacement Policy

We accept returns or replacements only if:

• You received the wrong product
• The product was damaged or defective upon delivery

Return Process

1. Notify us within 48 hours of delivery. Contact details
2. Ensure the item is unused, sealed, and in original packaging.
3. Courier charges for returns are borne by the customer unless the error is ours.

Shipping & Delivery Policy

• Orders are dispatched within 1–2 business days after payment confirmation.
• Estimated delivery time: 3–7 working days (depending on location).
• Tracking details will be shared via email or on website.